India’s vibrant heritage walks connect travellers with timeless stories – but even the most well-planned experiences can face unforeseen incidents.

🌿 SafeTree Lens 08 – Protecting Tour Operators with Professional Indemnity Insurance 🌍

We’re excited to present SafeTree Lens 08, highlighting a crucial aspect of responsible tourism — the importance of Professional Indemnity Insurance for Tour Operators.

For tour operators, risk doesn’t take a holiday. Neither should protection. 🌍

That’s why SafeTree Lens 07 explores a vital question: Why is liability insurance essential for every tour operator?

Case Note:

Jai Dev v. Tour Operator, 2024

SCC Online NCDRC 125

Case Note:

Online Travel Portal vs. Amrit Pal Jaiswal & Ors. on 07 August, 2024

Revision Petition No. 2544 of 2023

Case Note:

A leading OTA vs Devraj Beharnani & Ors. on 22 January, 2024

Case Note:

Kuoni Travel (India) Pvt. Ltd vs Arun Sinha & Ors. on 23 January, 2012

Revision Petition in National Consumer Disputes Redressal Commission in New Delhi

Summary

Entity involved:  A small tour operator based out of Connaught Place, New Delhi

Trip details:  A 10-day trip to Bali and Malaysia for a family of 4, amounting to ₹3.4 Lakhs.

Case Note:

Thomas Cook India Ltd. vs Mr. Yogesh Singhal & Ors. on 1 July, 2024

Appeal in the Delhi State Consumer Disputes Redressal Commission